Shipping & Returns
If you are not completely satisfied, we gladly accept returns of Lux Wet Wipes within 30 days of your purchase. Please mail your product to:{physical address from the shipping label}
Return Shipping Costs
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Responsibility: You will be responsible for paying for your own shipping costs for returning your item.
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Non-Refundable: Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your final refund amount.
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Exchanges: Depending on your location, the time it may take for your exchanged product to reach you may vary.
Protection for Your Return
If you are returning a large order or high-value items, we strongly recommend using a trackable shipping service (like UPS) or purchasing shipping insurance. We cannot guarantee that we will receive your returned item, and a refund can only be processed once the product is in our possession.
Need Help?
We are committed to your satisfaction. Please contact our support team at contact@luxwetwipes.com for any questions related to refunds, returns, or quality concerns.